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With directory synchronization, you can continue to manage users and groups on-premises and synchronize additions, deletions, and changes to the cloud. But setup is a little complicated and it can sometimes be difficult to identify the source of problems. We have resources to help you identify potential issues and fix them.
The Microsoft 365 Roadmap lists updates that are currently planned for applicable subscribers. Check here for more information on the status of new features and updates.
The Support and Recovery Assistant for Office 365 is a relatively new troubleshooting tool you can download from Microsoft. Right now, it’s only available for users of Office 365 Business. Office 365 Home users can download and run it, but one of the last steps of the troubleshooter is to sign in with your business account. Here is what I have done: Removed and re-installed O365. Used Microsoft removal tool to completely remove O365 and then re-installed it. Went through the repair several times. Removed her mail profile and created a new one. Tried running different Outlook commands (Outlook /safe, etc.) It's still pulls up the Microsoft Outlook Inbox Repair Tool. Microsoft Toolkit Activator for Windows 10 & Office 365. Microsoft Toolkit is an official application specially made for the Windows machines, which are free of charge. The latest version of the software can use for the activation of both Windows and Microsoft Office. Nevertheless, it will support you to control, license, and use the Microsoft. Stopped the Repair Tool in task manager where it said the programme was not responding. Restarted the computer and this time any attempt to start any Office 365 programme brought up the astonishing window 'Office is Busy' come back later! Not sure how anyone is expected to run a business with is stuff.
Microsoft 365 Login
How do I know if something is wrong?
The first indication that something is wrong is when the DirSync Status tile in the Microsoft 365 admin center indicates there is a problem.
You will also receive a mail (to the alternate email and to your admin email) from Microsoft 365 that indicates your tenant has encountered directory synchronization errors. For details see Identify directory synchronization errors in Microsoft 365.
How do I get Azure Active Directory Connect tool?
In the Microsoft 365 admin center, navigate to Users > Active users. Click the More menu (three dots) and select Directory synchronization.
Follow the instructions in the wizard to download Azure AD Connect.
If you are still using Azure Active Directory (Azure AD) Sync (DirSync), take a look at How to troubleshoot Azure Active Directory Sync Tool installation and Configuration Wizard error messages in Microsoft 365 for information about the system requirements to install dirsync, the permissions you need, and how to troubleshoot common errors.
To update from Azure AD Sync to Azure AD Connect, see the upgrade instructions.
Resolving common causes of problems with directory synchronization in Microsoft 365
Synchronized objects aren't appearing or updating online, or I'm getting synchronization error reports from the Service.
I have an alert in the admin center, or am receiving automated emails that there hasn't been a recent synchronization event
Password hashes aren't synchronizing, or I'm seeing an alert in the admin center that there hasn't been a recent password hash synchronization
I'm seeing an alert that Object quota exceeded
- We have a built-in object quota to help protect the service. If you have too many objects in your directory that need to sync to Microsoft 365, you'll have to Contact support for business products to increase your quota.
I need to know which attributes are synchronized
- You can find a list of all the attributes that are synced between on-premises and the cloud right here.
I can't manage or remove objects that were synchronized to the cloud
- Are you ready to manage objects in the cloud only? Or is there an object that was deleted on-premises, but is stuck in the cloud? Take a look at this Troubleshooting Errors during synchronization and support article for guidance on how to resolve these issues.
I got an error message that my company has exceeded the number of objects that can be synchronized
- You can read more about this issue here.