Transcript Policy Update for Coronavirus Pandemic
In response to the coronavirus outbreak, CCU staff members are working remotely until further notice. We will attempt to fulfill paper transcript orders but we encourage you to place an e-transcript order if possible. We will no longer accept rush paper transcript orders or pick-up transcript orders, and paper transcript orders may be delayed by 5-7 business days. Thank you for your understanding and patience.
Order a CCU Transcript
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A CCU transcript is a comprehensive record of a student's academic progress at Colorado Christian University and the University's certified statement of the student's academic record, including coursework, grades, and degrees earned.
All official transcript orders are submitted through CCU's easy, online ordering system. Fax and e-mail orders are not accepted.
Students can choose the following shipping methods:
- Electronic PDF transcripts delivered the moment we receive and process your order
- Paper transcripts delivered via U.S. Postal Service
View transcript costs on our transcript pricing page.
Electronic PDF transcripts
Students and alumni can place transcript orders online through a secure website, and their official CCU transcripts will be delivered to any valid e-mail address via secure certified PDF.
E-transcript delivery is the fastest, most reliable, and cost-effective way to send your transcript. E-transcripts are environmentally friendly and are the preferred method of documentation for many institutions.
CCU students and alumni can place transcript orders online through a secure website. The official CCU transcripts will be delivered to any valid e-mail address via secure certified PDF.
E-transcript ordering and delivery
E-transcript orders are submitted and paid through CCU's online ordering system.
Electronic PDF transcripts are normally sent out within 2-4 business days after the order is received. Turnaround time may increase 24-48 hours during peak times, such as the two weeks after the end of a semester.
Electronic transcripts cannot be ordered for coursework completed prior to 2000. If you completed coursework prior to the year 2000, you will need to place a paper transcript order.
Students may use the document attachment option to upload cover sheets or application letters with their official CCU e-transcript. This option is only available with CCU e-transcripts, at no extra charge.
Viewing e-transcripts
All electronic transcripts are available for download for 30 days once the order has been processed. It is the responsibility of the recipient to save the PDF file before the download period expires.
Adobe Reader is FREE and is required to view all e-transcripts. Full versions of Adobe Acrobat 6.04 and higher are acceptable for use as well. Get Adobe Reader.
Sending e-transcripts to colleges and universities
Students can have an e-transcript sent to their own e-mail address. However, most colleges and universities will only accept e-transcripts as official transcripts if the transcripts have been sent directly to them from the transferring institution. E-transcripts sent to external institutions directly from students are considered unofficial transcripts.
It is the student's responsibility to secure a viable e-mail address for the college or university. It is also the student's responsibility to verify that the recipient will accept delivery of an electronic PDF transcript.
Paper transcripts
Delivered via U.S. Postal Service
Official CCU paper transcripts may be delivered by the United States Postal Service via First Class Mail.
CCU staff members are working remotely until further notice. We will attempt to fulfill paper transcript orders, but orders will be delayed by 5-7 business days. We encourage you to place an e-transcript order if possible for faster delivery.
E-transcript Reader
Delivered via rush service
CCU Staff members are working remotely until further notice. We will no longer accept rush paper transcript orders. Students are encouraged to order an electronic transcript, which is the fastest way to send your transcript.
Paper transcript ordering and delivery via mail
Paper transcript orders are submitted and paid through CCU's online ordering system. Paper transcript orders will be delayed by 5-7 business days.
It is the student's responsibility to secure a viable mailing address for the College or University. A second mailing of a transcript due to mishandling by the U.S. Postal Service, the mail carrier, or the receiving party will require a new request form and fee.
Please see our transcript pricing page for more information.
Paper transcript pickup at CCU's Main Campus
CCU Staff members are working remotely until further notice. We will no longer accept paper transcript orders for pickup at CCU’s Main Campus. Students are encouraged to order an electronic transcript, which is the fastest way to send your transcript.
Current students
Current students can submit a CCU transcript order directly through the online transcript order system.
When you order your transcript online, you can indicate that you wish to have your transcript held until your current semester grades have been posted or your degree has been conferred. The conferred date of degree is based upon the term in which the last graduation requirement is completed.
CCU Academy: Dual Credit and Online Dual Enrollment students
Students who have completed a dual credit or online dual enrollment course can submit a transcript order online.
Students cannot view their CCU transcript details on our credential provider's website. To confirm that all grades have been posted from the most recent school year, students should complete the unofficial transcript steps found on the CCU Academy transcripts web page.
Former students and alumni
Former students and alumni can submit a CCU transcript order online.
*Please note: If you completed coursework at CCU or one of our legacy institutions prior to the fall 2006 semester, the processing time may take several days longer to complete. Electronic transcripts cannot be ordered for coursework completed prior to 2000. If you completed coursework prior to the year 2000, you will need to place a paper transcript order.
All transcript orders for former students and alumni are placed through our online ordering system.
Unofficial transcripts
Currently enrolled students can access their unofficial transcript in their Student Planning account in Self-Service. Unofficial transcripts are not available for former students or alumni.
Letters of completion and diplomas
Students may order a letter of completion if all degree requirements are completed but the student has not yet graduated. Letters of completion will not be delivered for students who have a conferred degree or who have a financial obligation owed to the University.
Replacement diplomas and diploma covers may be purchased by students who have graduated from the University.
Please see our transcript pricing page for more information.
Payment options
Online payment options include credit and debit cards with American Express, Discover, MasterCard, or Visa.
Financial holds
Transcripts will not be released to students who have an outstanding financial obligation to the University until all charges have been paid in full. Transcript orders held for outstanding financial balances will be canceled after 60 days if payment in full is not received.
Current students can view their student account balance in Self-Service Student Finance.
Students and alumni can e-mail the Service Central office at StudentPayments@ccu.edu and a Service Specialist will assist them.
An official electronic transcript (e-transcript) can be sent from USI to any valid email address. It is the responsibility of the requestor to verify that the recipient will accept delivery of an Electronic PDF transcript before requesting the e-transcript. Additionally, it is important to verify the appropriate e-mail address for transmission of the transcript. Refunds will not be issued due to refusal of recipients to accept an electronic transcript.
Transcript requestors and electronic transcript recipients should ensure their email will accept emails from noreply@parchment.com; check 'junk' folder for errant emails.
Electronic transcripts are available to be downloaded (maximum of 3 downloads per transcript) for 21 days from date of issue. E-transcripts cannot be forwarded to another recipient.
In most cases, electronic transcript requests are processed within one to two business days (allow additional processing time for high volume periods). Electronic transcripts are not available for students who have enrollment history at USI/ISUE prior to 1987.
How to Authenticate the Official Transcript from the University of Southern Indiana Office of the Registrar
All official electronic transcripts from USI have been digitally signed and therefore contain special characteristics. When the document is viewed through Adobe Reader versions 6.0 or higher or through Adobe Acrobat versions 6.04 or higher, it will reveal that a digital signature has been applied to the document.
Adobe Reader version 7 and Acrobat version 7 and below will show a pop-up screen which will indicate whether the document is either valid, invalid, or whether the signer of the document is unknown and other measures must be taken to authenticate the document. In addition the pop-up screen allows for further examination of the digital signature, allowing you to authenticate the origin of the document.
Adobe Reader version 8 and Acrobat version 8 and higher use a blue ribbon across the top of the document to indicate document authenticity and validity.
Attention Mac users: When viewing an official electronic transcript from USI, the software utilizes Adobe's secure certified PDF technology and therefore may only be viewed using the free Adobe Reader or Adobe Acrobat. The default Mac preview application will not display the document correctly.
Document Validity
Valid Signature: The document's contents have not been changed or altered in any way. Also, when the pop-up screen/blue ribbon displays a message that the digital signature is valid it means that the author of the document is known to the certification authority and the person or institution represented by the digital signature is true and authentic.
Invalid Signature: The document's digital signature is not authentic, or the document has been altered. The digital signature could have been revoked for some reason, or the document could have expired. In all cases, a document with an invalid display should be rejected.
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Author Unknown: There are two possible meanings: the digital signature cannot be validated due to a disconnection to the internet, or the digital signature cannot be instantly validated via the internet. If this message is received make sure there is proper connection to the internet. If there is connection and the digital signature cannot be validated, reject this document.
E-transcript Reader
Note on Pop-up Screens: To activate the pop-up screens in either Adobe Reader or Adobe Acrobat to view the status a document that has a digital signature (described above) open the application first, then open the document. Sometimes browsers will trigger Adobe Reader or Adobe Acrobat as a helper application, failing to activate the application's full functionality.
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Please visit the FAQ section of the Transcript Ordering Portal for details about document downloading and opening questions. Contact the Registrar's Office if you have additional questions about this digital signature, the authenticity of this document, or the means by which you received this document.